Terms & Conditions
ARTICLE 1 - PRICE
1 - The prices of Beetles house products are indicated in euros, all taxes include excluding participation in processing and shipping costs.
2 - The products for sale are the property of the Beetles house until payment of the price.
ARTICLE 2 - ORDER
On the Internet:
You can also order:
By phone at 06.75.32.93.04 from mainland France.
Monday to Saturday 9 a.m. to 12:30 p.m. and 2 p.m. to 8 p.m.
The contractual information is presented in French and is subject to
a confirmation containing this contractual information at the latest at the time of the
delivery. Arthropoterra reserves the right to cancel or refuse any order
A customer with whom there is a dispute relating to the payment of an order
ARTICLE 3 - VALIDATION
You declare that you have read and accepted the General Conditions of
sale before placing your order. The validation of your order is therefore
acceptance of these General Conditions of Sale.
Unless proven otherwise, the data recorded by house beetles constituting the
proof of all transactions made by beetles house and its customers.
ARTICLE 4 - AVAILABILITY
Our product offers and prices are valid as long as they are visible on the site, in
the limit of available stocks.
In this context, information on the availability of products is provided to you at
when placing your order. In the event of unavailability of
product after placing your order, we will inform you by email or by
For payment by check, in the event that all or part of the order is unavailable,
reimbursement will be made at the choice of the house of beetles by credit to the account
customer's bank account or by check at the latest within thirty days of payment
sums paid by the customer.
ARTICLE 5 - DELIVERY
The products are delivered to the delivery address that you indicated during the
order process. The deadlines indicated on the item sheet and on the "deadlines" page
and delivery costs ”are usual average times and correspond to the
shipping processing (time mentioned on the item sheet), in addition to
When you order several products at the same time and they have deadlines
different shipping, the order shipping time is based on the longest
long. Participation in processing and shipping costs will only be invoiced for
a single shipment. Beetles house cannot be held responsible for the consequences due
a delay in routing. Any order not shipped within 30 days of
order is canceled, unless otherwise stipulated and announced in the sale offer.
In the event of a shipping delay, an email will be sent to you. In this case, and as long as the
product is not shipped, you can still cancel your order, no charge
not being made prior to shipment.
We also invite you to regularly consult your order tracking and to
call Customer Service for any questions or problems.
ARTICLE 6 - PAYMENT
The payment of your purchases is made by bank cards: Visa, MasterCard, American
Express, other credit cards and Paypal.
In case of payment by bank check, it must be issued by a domiciled bank
in mainland France or Monaco.
The check is cashed upon receipt of the check
The check should be sent to the following order: Girard Pierre
ARTICLE 7: SECURITY
Our site is the subject of a security system:
We have adopted the SSL encryption process via Paypal, for a secure payment
ARTICLE 8 - CUSTOMER SERVICE
For any information or question, our customer service is at your disposal:
(Monday to Saturday 9 a.m. to 12 p.m. and 2 p.m. to 8 p.m.)
House of beetles
14330 Le Molay littry
Each of your orders corresponds to an invoice, which is always attached to the package.
This invoice gives the detail of the order item by item and mentions the costs.
port. In the case of a gift, (or the billing address is different from
the delivery address) the invoice is not attached to the package, in this case it is your responsibility
to tell us the billing address.
ARTICLE 9 - INSECTS
There is no warranty on insects regardless of the mode of transport. No
carrier does not want to guarantee them (Post, France Express, Sernam, Chronopost).
"DELIVERY AT THE RISK AND PERIL OF THE RECIPIENT". So we cannot guarantee a "living arrival"
Beetles house cannot be held responsible for any mortality due to the delay of
delivery, frost, cold or heat.