Terms & Conditions


1 - The prices of Beetles house products are indicated in euros, all taxes include excluding participation in processing and shipping costs.

2 - The products for sale are the property of the Beetles house until payment of the price.


On the Internet:

You can also order:

By phone at from mainland France.

Monday to Saturday 9 a.m. to 12:30 p.m. and 2 p.m. to 8 p.m.

The contractual information is presented in French and is subject to

a confirmation containing this contractual information at the latest at the time of the

delivery. Arthropoterra reserves the right to cancel or refuse any order

A customer with whom there is a dispute relating to the payment of an order



You declare that you have read and accepted the General Conditions of

sale before placing your order. The validation of your order is therefore

acceptance of these General Conditions of Sale.

Unless proven otherwise, the data recorded by house beetles constituting the

proof of all transactions made by beetles house and its customers.


Our product offers and prices are valid as long as they are visible on the site, in

the limit of available stocks.

In this context, information on the availability of products is provided to you at

when placing your order. In the event of unavailability of

product after placing your order, we will inform you by email or by


For payment by check, in the event that all or part of the order is unavailable,

reimbursement will be made at the choice of the house of beetles by credit to the account

customer's bank account or by check at the latest within thirty days of payment

sums paid by the customer.


The products are delivered to the delivery address that you indicated during the

order process. The deadlines indicated on the item sheet and on the "deadlines" page

and delivery costs ”are usual average times and correspond to the

shipping processing (time mentioned on the item sheet), in addition to

delivery time.

When you order several products at the same time and they have deadlines

different shipping, the order shipping time is based on the longest

long. Participation in processing and shipping costs will only be invoiced for

a single shipment. Beetles house cannot be held responsible for the consequences due

a delay in routing. Any order not shipped within 30 days of

order is canceled, unless otherwise stipulated and announced in the sale offer.

In the event of a shipping delay, an email will be sent to you. In this case, and as long as the

product is not shipped, you can still cancel your order, no charge

not being made prior to shipment.

We also invite you to regularly consult your order tracking and to

call Customer Service for any questions or problems.


The payment of your purchases is made by bank cards: Visa, MasterCard, American

Express, other credit cards and Paypal.

In case of payment by bank check, it must be issued by a domiciled bank

in mainland France or Monaco.

The check is cashed upon receipt of the check

The check should be sent to the following order: Girard Pierre


Our site is the subject of a security system:

We have adopted the SSL encryption process via Paypal, for a secure payment


For any information or question, our customer service is at your disposal:


(Monday to Saturday 9 a.m. to 12 p.m. and 2 p.m. to 8 p.m.)


House of beetles

14330 Le Molay littry

Each of your orders corresponds to an invoice, which is always attached to the package.

This invoice gives the detail of the order item by item and mentions the costs.

port. In the case of a gift, (or the billing address is different from

the delivery address) the invoice is not attached to the package, in this case it is your responsibility

to tell us the billing address.


There is no warranty on insects regardless of the mode of transport. No

carrier does not want to guarantee them (Post, France Express, Sernam, Chronopost).

"DELIVERY AT THE RISK AND PERIL OF THE RECIPIENT". So we cannot guarantee a "living arrival"

Beetles house cannot be held responsible for any mortality due to the delay of

delivery, frost, cold or heat.